we are hiring!

• Attend to clients in-store as well as remotely according to company and brand standards
• Sell merchandise with a positive approach while applying company and brand sales techniques and knowledge
• Provide a high level of service and create a luxury and memorable experience for the Customer
• Clienteling- Follow up with client and continue to build and maintain a relationship when possible
• Engage with client to get to know them while properly completing the Customer Information Form for each sales transaction
• Correctly accept form of payment from the client and prepare all paperwork for the POS
• Assist colleagues in any way in order to complete sales and satisfy client needs
• Take initiative to do industry and brand research not only for brands that the company carries but also competitor or upcoming brands
• Assist in taking inventory of merchandise and supplies in the store as well as setting up and breaking down of the store each day
• Control quality and condition of merchandise at all times, while replacing any watch straps or batteries as needed and immediately reporting any losses or damages
• Make recommendations to store management and/or buyers regarding merchandise needs
• Work towards daily, weekly and monthly sales targets
• Acquire knowledge on statistics tracked by the company: e.g. Average Sales, Items Per Sale, Conversion Ratio. Understand the importance of these statistics for the improvement of own performance and the performance of the Store
• Analyze own statistics in order to discuss these with store management in coaching conversations
• Be aware of hotel occupancy statistics and/or any ongoing or upcoming activity within the hotels and/or shopping malls
• Always maintain Company security procedures regarding the Store, the merchandise, the personnel and the sales transactions
• Assist in upkeep and presentation in the store, including visual merchandising requirements of each brand and holiday displays
• Attend to vendors in accordance with company policies and procedures. This includes going out to lunch and/or dinner with vendors upon request by the company
• Actively participate in store and company meetings
• Be proactive in brand trainings and apply acquired knowledge towards improvement of own daily performance and that of colleagues

• Pleasant and professional attitude and appearance
• Great communication skills, respectful, patient
• Speaks languages as required for position: English, Spanish, Dutch and Papiamento
• Self-motivated, driven, ambitious
• Eager to learn, fast learner, willing to follow training
• Positive mindset
• Able to handle pressure, flexible
• Great customer service skills
• Confidential and trustworthy
• Team player
• Able to work independently and in a team
• Well organized, accurate
• High School diploma (or higher) and/or experience in a related field

• Systems management and maintenance
• Maintain network infrastructure
• Apply Cyber Security best practices
• Provide technical support and troubleshooting to all personnel
• Install and troubleshoot various software in use within the company
• Continuously assess and improve all systems and processes within the company
• Give trainings on computer related matter to all personnel

• In possession of high school diploma
• Minimum of 2 years in a similar IT role
• Knowledge of Networking Infrastructures
• Knowledge of Cyber Security Principles
• Proficient in Windows and Linux Systems
• Excellent knowledge of Microsoft Office programs
• Broad knowledge of various other technologies (incl. SQL Databases, ERP Systems, POS Systems, Cloud Computing, Virtualization)
• Well organized, accurate, able to prioritize, able to work under pressure
• Good communication skills
• Fluency in English, both written and spoken, is required.

You will:

• Support daily HR operations and administrative processes
• Maintain accurate and confidential employee records and HR databases
• Assist in recruitment, onboarding, and performance follow-ups
• Act as liaison between management and employees across Stores and Office
• Monitor compliance with labor laws, Company policies, and procedures
• Support trainings, employee events, and engagement initiatives
• Support sickness & wellness management and vacation planning

This role requires a balanced presence in the field (Stores and Departments).

We are looking for a professional with the following qualifications:

• Associate degree or Bachelor's degree in Human Resources or minimum 3 years experience in related field
• Knowledge of the social security and labor laws of Aruba
• Pleasant and professional attitude and appearance
• Excellent verbal and written communication skills
• Excellent interpersonal skills, respectful, patient
• Strong time management abilities and organizational skills
• Able to handle pressure, flexible
• Trustworthy, with ability to maintain confidentiality and exercise discretion
• Ability to work independently with minimal supervision
• Strong problem-solving skills
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint)
• Alignment with organizational culture and values, team player